Get rid of rats and mice in one visit
If you hear scratching in the ceiling at night or find a bag of flour chewed open in the storeroom, the rodent came in by a route that's still open. A technician reaches you the same day, finds the entry point, seals it and sets locked bait stations, with no odor and no need to leave your home.
- No odor
- No need to leave home
- Open 24 hours
- Every governorate, same day
- 5-year warranty
- Licensed by the Ministry of Health
Has a rodent been through here? Look for these signs
Rodents work at night and avoid people, so you rarely see one before the problem grows. The first places we check are the floor along the wall and behind the fridge, because they run tight against walls and mark their route.
-
Droppings like grains of rice
A mouse leaves dark pellets about half a centimeter long, and a large rat's droppings are the size of a date pit. Soft and shiny means activity within hours. Dry and crumbly means they're old.
-
Gnaw marks on bags and wood
A rodent's front teeth grow all its life, so it has to gnaw to file them down. You'll find the marks on the bottom edge of the kitchen door, on a sack of rice opened at the corner, or on the insulation of the fridge cable.
-
Scratching once the house goes quiet
You hear it after midnight in the drop ceiling or behind a built-in wardrobe. If it repeats in the same spot every night, that's the rodent's regular route, and that's where we'll start.
-
A dark greasy line on the wall
Rodent fur carries grease that leaves a gray mark along the baseboard and around openings. The heavier the line, the more that route gets used.
-
An ammonia smell in a closed space
If you open the storeroom under the stairs or a cabinet door and smell strong urine, move the boxes and look behind them. There is most likely a nest made of shredded paper and fabric.
Found one of these? Send us a photo and the technician will tell you what it is.
Send the photo on WhatsAppWhere do rats and mice get in and hide?
A mouse gets through a gap the width of a pencil, and a rat needs a hole the size of an Egyptian one-pound coin. An apartment with a tight front door can still be wide open behind the sink.
- The light well drain and the pipe opening behind the sink
- The most common way into older buildings (a light well is the narrow air shaft inside the building). Rats swim well and climb pipes with no trouble.
- Behind the fridge and stove
- Warmth from the motor and crumbs that fall behind the stove make this their first stop.
- The storeroom under the stairs
- Boxes and bags nobody has moved in months let them nest in peace.
- Basements and drop ceilings
- The gypsum ceiling over the kitchen and bathroom links the rooms together, and from the basement they climb to the upper floors through the pipes.
- Restaurant kitchens and freezer bases
- Oil and food scraps under the stainless steel tables draw them in after closing, and the back door by the trash bin tends to stay ajar.
- Warehouse shelves and pallets against the wall
- Goods stacked along the wall give them a covered runway, and you only notice when you find a sack with a hole in it.
-
Food gets contaminated without you seeing it
A rodent urinates as it walks, and its urine and droppings can carry bacteria such as Salmonella and the cause of leptospirosis. If one walks over a countertop or a bag of flour, throw out whatever was exposed. If anyone falls ill or gets bitten, see a doctor and mention that you have rodents.
-
Wires and pipes pay the price
Gnawed insulation can cause a short circuit and start a fire, especially in drop ceilings nobody looks into. Thin plastic pipes get gnawed too.
-
Restaurants and warehouses lose more
In a warehouse a gnawed sack is a total loss, because contaminated goods can't be sold. In a restaurant, one rat in front of a customer holding a phone can cost you the reputation of the whole place.
-
One never stays one
A female's pregnancy lasts about 3 weeks, and she gives birth several times a year. The one you saw yesterday most likely has a family somewhere you haven't reached.
From the technician's notebook: In older buildings, rats come up through the drain in the light well (the narrow air shaft inside the building) or the pipe opening behind the sink. We seal it with special wire mesh before we leave.
Tried all this and the rat is still there?
Rodent calls usually start with "I put down poison and only one died." Here's what we see in homes, and why it doesn't finish the job.
- Rat poison from the spice shop will solve it
- This is the most dangerous option on the list. An unlabeled substance with no packaging, left on a piece of paper on the floor, can be picked up by a child or eaten by a cat. Large rats are wary of any new food, so they may not go near it at all. If a child or animal touches or swallows it, go to the emergency room immediately.
- Mothballs drive rodents away
- The amounts people put down at home don't repel rodents in any way you can rely on. The fumes harm the people living in the apartment, and swallowing mothballs is very dangerous for children and for anyone with favism (G6PD deficiency).
- I'll just get a cat
- A cat may catch a mouse or two, but it won't get into the drop ceiling or the pipe. A large rat can injure it, and after a few days rodents change their timing and their route.
- Glue boards are enough
- Glue boards are useful, and we use them in certain spots, but they only catch what walks over them. Bigger rodents steer around anything new on their path, and the entry point stays open for the others.
- A plug-in ultrasonic device will drive them out
- The sound doesn't pass through walls or cabinets, and rodents get used to it quickly. Independent tests haven't shown it to be a solution you can rely on.
- I'll block the hole with foam or paper
- A rodent gnaws through foam, paper and soft wood in one night. The gap needs special metal mesh with a hard material over it, or the rodent makes a new hole right beside it.
How we get rid of rats and mice in homes, restaurants and warehouses
Pest control for rats without sealing the entry point means you'll be trapping all year. That's why the first part of the visit goes to tracking the route, before any station goes down.
- 1
Tracking the route by flashlight
We follow the droppings and greasy marks until we reach the real entry point: a light well drain, a pipe opening or a storeroom door that doesn't meet the floor. In warehouses we check behind the shelves and at the loading doors.
- 2
Locked bait stations
We fix the stations along the walls on the rodent's route. The bait stays inside the station and never goes on the floor, and children and pets can't open them.
- 3
Traps in sensitive spots
Near food and in restaurant kitchens we use glue traps and snap traps instead of bait, so no chemical sits near the food prep area.
- 4
Sealing the way in before we leave
We seal light well drains and pipe openings with special wire mesh. Any gap that needs a plumber or carpenter goes into clear written recommendations.
- 5
The warranty certificate
Before the technician leaves, you receive a certificate stating the type of rodent, the treatment date and the 5-year warranty.
Why is one visit enough?
Getting rid of rodents depends on two things done on the same day: the ones inside have to reach the bait, and the route they came in by has to be sealed. The locked stations keep working after the technician leaves, so a rodent still in hiding reaches them over the next few days, and the wire mesh on the openings keeps others out.
How to prepare before the technician arrives
- Lift bags of flour and rice off the floor and put them in airtight containers, because easy food makes rodents less interested in the bait.
- Clear some space around the fridge and the boxes under the stairs so the technician can reach the wall.
- Don't sweep up dry droppings, because you can breathe in the dust. If you have to clean before the appointment, wear gloves, wet them with disinfectant and then wipe them up.
- If you've already put down poison or glue boards, tell the technician exactly what and where, and remove anything within a child's reach.
- Tell him if you have a cat that hunts or a baby who crawls, so he can choose the right type of station and where it goes.
- For a restaurant or warehouse, send us your closing time and the type of goods you keep, so we can come at a time that doesn't interrupt work.
Your family comes first
The right product, at the right strength, in the right place is not the danger. The real danger is random spraying, kerosene and home-made mixtures.
-
Children and pregnancy
They can stay at home during treatment. If someone is pregnant or has a chest allergy, we choose a gentler product and method.
-
Cats, dogs and birds
We put away their food and water before treatment and stay clear of where they sleep. Fish tanks are covered and the air pump is switched off.
-
No odor
Every treatment is odor-free, and you do not need to leave home while we work.
From our customers
- Karim FouadRodents · MaadiTranslated from Arabic
Bless your hands, everyone. We had a rodent problem in the storeroom and were very worried about the business. The team handled it professionally and located the entry points, and the follow-up made a big difference for us.
Thank you for trusting us, sir, and we're glad we could help. If you notice anything during the follow-up period, let us know right away.
- Khaled HassanRodents · 6th of OctoberTranslated from Arabic
Good morning, I wanted to let you know we're no longer noticing rodent movement like before. The advice the technician gave us about the openings in the storeroom also helped us a lot. Thank you for the follow-up.
A very good morning to you, sir, that's news that makes us happy. It's very important to keep up the prevention measures, and we're here for any follow-up you need.
The warranty is written and stamped
The first thing anyone asks is: what if they come back? Our answer is a piece of paper in your hand.
- Customer name
- Address
- Pest
- Rodents
- Warranty period
- 5 years
- Treatment date
- __ / __ / 2026
- Technician signature
- ~
Sample certificate
-
If the pest comes back, we come back free
Any time during the warranty period, the technician returns and redoes the treatment at no extra cost.
-
A stamped document, not a promise over the phone
You get a certificate with your name, the pest, the treatment date, the warranty period and the technician's signature.
-
One visit is enough
We finish the whole job in that one visit, so you won't be sitting around waiting for a technician to come back.
- Book your treatment with the warranty
So where are you? We may have a team near you right now. Where we go
We get to you in any governorate
We work in all 27 governorates and reach you the same day. Type your area and find out right away.
All governorates27
- Alexandria
- Assiut
- Aswan
- Beheira
- Beni Suef
- Cairo
- Dakahlia
- Damietta
- Fayoum
- Gharbia
- Giza
- Ismailia
- Kafr El Sheikh
- Luxor
- Matrouh
- Menoufia
- Minya
- New Valley
- North Sinai
- Port Said
- Qalyubia
- Qena
- Red Sea
- Sharqia
- Sohag
- South Sinai
- Suez
Alexandria6
- Smouha
- Miami
- Montazah
- Agami
- Sidi Gaber
- Moharam Bek
Cairo21
- Nasr City
- Heliopolis
- Fifth Settlement
- First Settlement
- Al Rehab
- Madinaty
- El Shorouk
- El Obour
- Maadi
- Mokattam
- Zahraa El Maadi
- Zamalek
- Downtown Cairo
- Garden City
- Shubra
- Ain Shams
- El Nozha
- El Salam City
- El Marg
- Helwan
- Katameya
Giza13
- Dokki
- Mohandessin
- Agouza
- Haram
- Faisal
- 6th of October
- Sheikh Zayed
- Hadayek El Ahram
- Hadayek October
- Imbaba
- Boulaq El Dakrour
- El Monib
- El Warraq
Qalyubia5
- Shubra El Kheima
- Banha
- Qalyub
- El Khanka
- El Qanater El Khayreya
Don't see your area here? We still go there. Send us the name.
Ready? Put your request together in 20 seconds. Order now
Order in 20 seconds
Tap your choices without typing a thing and we'll write the WhatsApp message for you. Nothing you pick on this page gets saved on our side.
Hello, I have a problem with rodents in an apartment in Nasr City. I'd like to book.
Questions we hear every day
How do I choose a rat control company?
Choose the company that starts by looking for how the rodent gets in, not the one that offers to put down poison and leave. Ask about its Ministry of Health license, whether the bait stations are locked and whether the warranty is in writing. Safety Service is licensed by the Ministry of Health and gives you a 5-year warranty certificate.
Can rats and mice be eliminated in one visit?
Yes, all of our work is done in one visit. The technician installs the stations and traps and seals the entry point the same day, and the stations keep working after he leaves.
Do I have to leave home during rodent control?
No, you don't need to leave your home or close your shop. The work consists of locked bait, traps and sealing gaps, so there's no spraying and no pesticide smell.
How much does rodent control cost?
The price depends on the size of the place, how bad the infestation is and the number of entry points, and the technician sets it before he starts. Send the type of place and its size on WhatsApp and we'll get back to you.
Are the bait stations dangerous for children and cats?
The stations are locked so a child or pet can't reach the bait. The important thing is not to open them or move them. If your cat hunts, tell the technician, because eating a poisoned rodent can harm it, and he'll use more traps in place of bait.
Can a rat die inside the wall and leave a smell?
It can happen, but it isn't the rule. We place the stations on the rodent's route and use traps in sensitive spots to make it less likely. If a smell appears, contact us and the technician will help you locate it.
Do you work in restaurants and warehouses?
Yes, we work in restaurants and warehouses just as we do in homes. Near food we use traps only, stations go outside the prep areas, and because we work 24 hours we can come after closing.
How can I tell a mouse from a rat?
The easiest difference is the size of the droppings: a grain of rice for a mouse and a date pit for a rat. A rat has usually come from the sewer or the basement, while a mouse likes cabinets and drawers. The technician confirms the type at the inspection.
My neighbors have rats. Can I treat only my apartment?
Yes, you can treat your apartment alone, because the most important part is sealing its entry points. If the light well drain is shared, it's better to talk to the owners' association so the technician can seal the source for the whole building.
What does the warranty cover for rodents?
The warranty lasts 5 years and is written on a certificate you receive. If rodents appear again during that period, we come and redo the work at our expense.
If a rat shows up at night, can you come today?
Yes, we reach you the same day in every governorate and we answer 24 hours. Until the technician arrives, close the kitchen door, cover any exposed food and don't try to catch the rat by hand.
Question not here? Send it on WhatsApp and a technician will answer you directly.
Ask on WhatsAppRead more
- Mouse in the house? The signs, the risk of poison to your kids, and what worksAn article from our technicians
- Cockroach control to get rid of them for goodThey scatter when you switch on the kitchen light
- All-pest control packageHomes, restaurants and companies
- Ant and termite controlTrails heading for the sugar
Your home deserves a quiet night
One call and a technician can be at your door today, in any governorate. One visit takes care of it.
0100 000 0000Open now, 24 hours, 7 days a week
- One visit
- No odor
- No need to leave home
- Written, stamped warranty